Terms and Conditions

 Effective Date: September 21, 2025

Welcome to Chatta Homestead Supply ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website (chattahomesteadsupply.com), online store, retail store services, and any related products or services (collectively, the "Services"). By accessing or using our Services, placing an order, or visiting our retail store, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes constitutes acceptance of the revised Terms.

You may use our Services for lawful, personal, and non-commercial purposes only. You agree to:

• Provide accurate information when registering an account, placing orders, or contacting us.
• Comply with all applicable laws and regulations.
• Not use the Services to transmit viruses, malware, or any harmful code.
• Not engage in any activity that disrupts or interferes with the Services, including excessive automated requests or scraping.

We prohibit the following user behaviors:

• Unlawful activities, including fraud, harassment, or intellectual property infringement.
• Hate speech, bullying, discrimination, or any content that promotes violence or harm.
• Unsolicited promotions, spam, or commercial advertising without our prior written consent.
• Impersonating others or misrepresenting your affiliation with us.

Violation of these rules may result in immediate suspension or termination of your account, cancellation of orders, or legal action.

• Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue items, or refuse orders at our discretion.
• Pricing and Payment: Prices are listed in USD and exclude taxes, shipping, or fees, which will be calculated at checkout. We accept major credit cards, PayPal, and in-store cash/check. All payments are processed securely. You authorize us to charge your payment method for the total amount.
• Shipping and Delivery: For online orders, estimated delivery times are provided but not guaranteed. Risk of loss passes to you upon delivery. We are not responsible for delays due to carriers or customs.
• In-Store Purchases: Sales in our retail store are final at the point of purchase, subject to our Return and Refund Policy.
• Cancellations: We may cancel any order before shipment for any reason, including stock issues or suspected fraud. You will be notified and refunded promptly.

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at support@chattahomesteadsupply.com of any unauthorized use. We reserve the right to disable or terminate accounts at any time for violations of these Terms or for security reasons, without notice or liability.

All content on our website and in our Services—including text, images, logos, product descriptions, and designs—is owned by us or our licensors and protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not:

• Copy, reproduce, distribute, or create derivative works without our written permission.
• Use our trademarks or branding in a way that suggests endorsement or affiliation.
• Adapt or modify content for commercial purposes.

Permitted uses include personal, non-commercial viewing and printing for your own reference. For attribution or licensing inquiries, contact us at support@chattahomesteadsupply.com. Unauthorized use may result in legal action.

Our Services and products are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be error-free, secure, or uninterrupted, and we are not liable for any downtime, data loss, or inaccuracies in information (e.g., product details or pricing errors).

To the fullest extent permitted by law, we, our founders (Leo Miranda and Jessica Soto), officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services, even if advised of the possibility. Our total liability shall not exceed the amount you paid us in the past 12 months.

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the Services.

We may withdraw, suspend, or modify any part of the Services at any time without notice or liability. This includes canceling services, processing refunds, or making financial adjustments as needed for business reasons. Upon termination of your access, these Terms will continue to apply to your prior use.

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict of laws principles. Any disputes arising from these Terms or your use of the Services shall be resolved exclusively in the state or federal courts located in Chattahoochee County, Georgia. You waive any right to a jury trial.

• Privacy: Our Privacy Policy explains how we collect and use your personal information. By using our Services, you consent to our data practices.
• Force Majeure: We are not liable for delays or failures due to events beyond our control, such as natural disasters, strikes, or supply chain issues.
• Severability: If any provision of these Terms is found invalid, the remaining provisions remain in effect.
• Entire Agreement: These Terms, along with our Return and Refund Policy and Privacy Policy, constitute the entire agreement between you and us.

If you have questions about these Terms, please reach out:

• Email: support@chattahomesteadsupply.com
• Phone: (555) 123-4567
• Hours: Monday - Friday, 9 AM - 5 PM EST | Saturday, 10 AM - 4 PM EST (retail store only)
• Retail Store Address: Chatta Homestead Supply, 123 Homestead Lane, Chattahoochee County, GA 31805
• Mailing Address: PO BOX 899, Cusseta, GA 31805-0899

Thank you for supporting Chatta Homestead Supply—rooted in sustainability and community!